Frequently Asked Questions
Have a question about ordering that you don't see here? Submit your question to us using our General Request form, or call us toll-free at 1.800.465.5909.
Yes, when you order $500.00 or more. The discounts are as follows:
- $500 to $1,000 . . . . . . . .5% total discount
- $1,000 to $2,500 . . . . . .10% total discount
- $2,500 or more . . . . . . .15% total discount
Discounts are calculated on the total product, excluding tax and shipping charges.
We limit our shipments to the 50 United States. Our experiences with international gift taxes and customs delays as well as refused and returned packages have forced us to institute this policy. Chocolate can also melt in transit, and this is more likely when shipped outside the United States.
Absolutely! Place your order online, or call our Customer Service Center at 1-800-465-5909 and we will be happy to help you!
For large volume orders, we can tie a customer-supplied ribbon or sticker, or include a customer-supplied item within one of our baskets. Lead time runs 3-6 weeks from time of approval. Contact our corporate sales department at firstname.lastname@example.org for more information.
We do not offer gift cards at this time. If you’re stumped for what to give your recipient, try one of our best-selling chocolate gifts. You will find something to please everyone — truffles, English Toffee, peanut butter chocolates, and more.
Our chocolates are sold at over 2,000 specialty stores across the U.S. Our Store Locator allows you to search for a reseller near you. Product selection varies by store — so if you have a particular item in mind, it’s a good idea to call ahead and ask if they carry it. And remember, you can always order your chocolate online right here, for shipment to all 50 states!