Privacy & Security Policy


The website you have entered is operated by or on behalf of Champlain Chocolate Company d/b/a Lake Champlain Chocolates.

Lake Champlain Chocolates (LCC) is committed to protecting your personal privacy. This Privacy Policy outlines the type of information that is collected by LCC on this website, and how we use and protect it. This Policy also tells you what to do if you do not want your Personal Information collected when you visit our website, and how you can change the information you have already provided to us. This Policy applies only to the LCC website and only to our online information collection and use practices. For example, it does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on websites owned by third parties.

 

Your Consent to This Privacy Policy

By using our website, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site. If you do not agree with any term in this Policy, please do not provide any Personal Information (defined below) on this site.

If you choose not to provide Personal Information on this site, you may not be able to do certain things, like access particular areas of the site, enter a sweepstakes or contest, place an order, or send us e-mail.

 

What Information We Collect

As used in this Privacy Policy, "Personal Information" means personally identifiable information. The site you entered may collect some or all of the following types of Personal Information:

  • Your name
  • Street Address
  • Telephone number
  • Email address
  • Credit card information
  • Username
  • Name, addresses, and phone numbers of those persons whom you add to your personal address book (if you choose to create an account)

Please be assured that LCC will not collect any Personal Information from your visits to our site unless you provide this information voluntarily.

When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy, which includes your right to limit our use of the Personal Information as described in this Policy (see "Who to Contact" below).

The site you entered may also collect Personal Information from you about a third party (e.g., the site might allow you to send an electronic recommendation to a friend, in which case we will need that person's e-mail address). Please note that we use such information only for the specified purpose (e.g., to send the recommendation) and we will not contact the third party again by e-mail unless and until the third party contacts us.

 

How We Use Your Information

When you supply Personal Information at this website, we will use it for the express purpose for which it was collected (e.g., to enter you in a sweepstakes, live customer service assistance or to send your order). It may also be used by us to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). At any time, however, you may opt out of such future contact (see "Who to Contact" below).

We use some third party services to store information (e.g., email addresses subscribed to our newsletter) and, at times, we may retain third parties to analyze data we collect on our websites, including Personal Information, solely to help us improve our products and our website. In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorized by us to use your Personal Information in any other way. We may share your personally-identifiable information, including your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites.

Finally, please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena, or court order.

 

How We Use Cookies

You may have heard of "cookies," which are files or pieces of information that are stored by your browser on your computer's hard drive. Once you agree to allow cookies, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

LCC may use cookies to collect other information during your visit to our website, such as the particular site areas you visit and the products or services you buy through our website. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our sites. For example, a site can recognize that you have provided Personal Information to us and refrain from requesting the same information a second time.

Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you entered may result in an inability to visit certain areas of the site or to receive personalized information when you visit the site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

In addition, we are constantly trying to improve how we promote our websites. To help us do this, we may measure the effectiveness of our web presence by determining what you clicked on to get to our site. Site measurement statistics may be used to personalize your website experience, as well as to evaluate — anonymously and in the aggregate — statistics about usage of the website. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of computer operating system you are using may also be collected and linked to your Personal Information. This is to ensure that our websites present the best web experience for visitors, and that they are an effective information resource.

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support LCC's promotional activities and website development. For example, website usage information about visitors to our website may be shared with our third-party advertising agency in order to better target Internet banner advertisements on other websites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.

Finally, we may supplement the information that you provided us with other information that we receive from third parties. We do this for marketing purposes in order to provide more targeted products and service to meet your needs.

 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information by using our Contact Information below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us this request using our Contact Us information below.

If you believe that any information we are holding on you is incorrect or incomplete, please see "Who to Contact" below. We will promptly correct any information found to be incorrect.

 

List of Cookies We Collect

COOKIE NAME COOKIE DESCRIPTION
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION      Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
HBLID Visitor identifier for Olark (Chat Session)
WCSID Session identifier for Olark (Chat Session)
OLFSK Storage identifier for Olark (Chat History)
_OKGID Group Id for the Visitor (Chat)
FR Facebook Pixel (Social)

 

Security of Information

We take reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification, or misuse.

 

Changes in Our Policy

LCC reserves the right to change or remove this Privacy Policy at our discretion. We will post any new policy here and we encourage you to visit this area frequently to stay informed.

 

Who to Contact

Please write to us at info@lakechamplainchocolates.com or at Lake Champlain Chocolates, 750 Pine Street, Burlington, VT 05401, or call us at 802-864-1808 if you have any comments or questions about this Privacy Policy or to report any violations of the Privacy Policy. We will respond to you within 24 to 48 business hours in most cases.