We delight... or we make it right!
Here at Lake Champlain Chocolates we are fanatical about crafting only the best chocolate. If for any reason you are not completely satisfied with your purchase from Lake Champlain Chocolates, simply return your order and receipt within 60 days of purchase. We will correct the problem, replace the items or send you a refund, whichever you prefer. You can reach us via email at firstname.lastname@example.org or by calling us at 1-800-465-5909.
Didn't purchase your chocolates through our website or our Vermont retail stores?
For a prompt replacement or refund, we suggest contacting the retailer where you purchased your chocolates. This saves you the time and effort of going through us first. If, however, you've contacted the retailer and aren't satisfied with their response, let us know. We'll work with you to solve the problem.