Fresh All Natural Chocolates from Vermont

Customer Service - Testimonials


“I’m so impressed! You’re the best. I will continue to use your services.”
-Anthony G., Malverne, NY

“Thank you so much for all your help!”
-Chris B., Lincoln, VT

“What quick customer service!”
-John W., Philadelphia, PA

“Your Customer Service is great!”
-Deborah B., Ashland, OR

“Thank you so much for your response to my concern. I was very surprised to receive a reply, let alone such a prompt and personal one. It is nice to do business with a company that stands behind their products.”
-Mary L., Olympia, WA

“I am just speechless! You have the best customer service because you go the extra mile. I appreciate all you do. I love your chocolates and I will keep coming back. Thank you so much!”
-Doro M., Freemont, CA

"It is a pleasure working with Lake Champlain Chocolate. Your service is great."
- Byron H., Dallas, GA

"Thank you so much for your continued outstanding customer service. It is a pleasure to know that behind great products are great people."
- Johari M., Norwalk, CT

“Besides your outstanding chocolates, your company has an excellent customer focus. It’s this type of customer service that keeps the customer coming back.”
- Ed L., Lafayette, CO

“My daughter received her box of chocolates and said they were delicious.  Glad you were able to deliver them in the Valentine’s Day blizzard!”
- Lori G., Potomac, MD

“I must commend Lake Champlain for its outstanding customer service. The staff were cordial, complete and caring. Hats off to the folks at Lake Champlain! They have earned a customer for life.”
- Roger L., Fall River, MA

“Your chocolates are the BEST! Your customer service is first class all the way.”
- Wendy S. Charleston, NC

“Thank you for being so helpful and accommodating. Placing orders like this isn't usually so easy!”
- Allyson, Merchant’s Bank

“I received my chocolates yesterday, amazingly fast and wonderful service.  I appreciate how quickly they were delivered.”
- Beth H., Milton, MA

“My mother received her chocolates today, on time, on her birthday. I can't thank you enough,
great job! She's thrilled with her order!”
- Scott T., Larkspur, CA

“Lake Champlain Chocolates are some of the finest I have ever had. You exceeded my
expectations and I will be recommending your products to everyone I can.”
- Denis B., Montpelier, VT

“I just wanted to thank you all for your excellent customer service.  Oh, yes, you all make
the best tasting chocolate in America. Even my husband, the Belgian chocolate snob, admits it. Count me as another happy customer!”
- Lesley K., Rogers, AR

“Thank you so much for the very prompt delivery of my order. They were sent as a "Get Well"
gift and they arrived before the patient was even able to eat them! I will definitely order from
Lake Champlain Chocolates again.”
- Lory H., Brooklyn, NY

“I can tell you this type of customer service has only happened to me one time before,
and it really is a REFRESHING change in today's world. If every business I dealt with had
these type of ethics, my life would be a breeze!”
- Laura R., Orlando, FL

“WONDERFUL! It seems that your customer service is as good as your chocolate!”
- Ruth S., Cheshire, CT

“My order arrived the other day in perfect shape, and perfectly wrapped. As I told you before,
you are great company, and your chocolate is wonderful! Thank you very much.”
- Joan L., Omaha, NE

"Thank you. I do love your chocolates and the first order arrived in great time and shape.
Your shipping is excellent. I ordered the milk and dark truffles and the Grenada bar. The recipients of my orders thought they were heavenly as well. Next time I come that way, hopefully next fall, I want to come to see you make the chocolates."
- Sharon P. Topeka, KS

"THANK YOU! For having the FINEST Northeast Chocolates available!!
We are SO proud to send YOUR candy to our great friends and relatives
because we KNOW they are the finest quality chocolate with most wonderful
ingredients available anywhere! Bar none, WE thank you."
- Karen, Ed, and Michael, via e-mail

"Just a note to thank you so much for all the joy you have brought to our family in the past 2 1/2 years! ALL have enjoyed and savored these "special" chocolates!  Please know that we consider you the "epitome" of chocolate makers and will order time and time again!"
- Karen

"I love your chocolate, especially the dark."  
-Joan S., Brookline, MA 

“It is so nice to do business with a company that still maintains the “personal touch” for its customers.”
Donna M., Atlanta, GA

“Thank you SO much for standing behind your product! A pleasant surprise...I think I will go make a cup of your Old World Cocoa and make a toast to all of you at Lake Champlain Chocolates!”
Cynthia V.

“You guys are AWESOME!!! You made me a success on Mother's Day. I will be recommending you to all my friends and family.”
Josh P., San Francisco, CA

“I received the order I placed with you and the chocolate is absolutely decadent! Thank you for the prompt, courteous service and the wonderful product. You've guaranteed yourselves more orders!”
Marilyn O., Wyandotte, MI

“My husband and I sent your Spring Collection to his mother for Mother's Day. Your chocolates arrived packaged to protect them from the weather and distress of shipping. She was delighted with each piece, savoring one per day. We live a great distance from our parents, and we wanted to take this opportunity to thank you for your quality product and excellent customer service. Thank you for helping us to make Mother's Day a special day from a distance. ”
Cynthia and William S.

“Yours is the kind of customer service that inspires customer loyalty.”
Elisbeth R., Shelburne, VT

“Amazing products, wonderful and fast service – and all at affordable prices...we'll continue to tell everyone we know about your incredible chocolates!”
Stasia W., Colgate, WI

"Thank you so much for your continued outstanding customer service. It is a pleasure to know that behind great products are great people."
-Johari M., Mount Vernon, NY