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Holiday Ordering Deadlines
Delivery Options and Deadlines
Number of Days to Ship UPS Ground
Sales Tax
Special Handling
Restrictions
Returns
Shipping and Handling Costs Per Recipient Address: 
| $25.00 and under: . . . . . . . . . . . . . |
$7.50 |
| $25.01 to $38.00: . . . . . . . . . . . . . |
$8.50 |
| $38.01 to $50.00: . . . . . . . . . . . . . |
$9.95 |
| $50.01 to $75.00: . . . . . . . . . . . . . |
$12.95 |
| $75.01 to $100.00: . . . . . . . . . . . . . |
$14.95 |
| $100.01 to $150.00: . . . . . . . . . . . . |
$16.95 |
| $150.01 to $200.00: . . . . . . . . . . . . |
$19.95 |
| $200.01 to $250.00: . . . . . . . . . . . . |
$24.95 |
| $250.01 to $500.00: . . . . . . . . . . . . |
$29.95 |
| $500.01 to $600.00: . . . . . . . . . . . . |
$49.95 |
| $600.01 to $700.00: . . . . . . . . . . . . |
$59.95 |
| $700.01 to $800.00: . . . . . . . . . . . . |
$69.95 |
| $800.01 to $900.00: . . . . . . . . . . . . |
$79.95 |
| $900.01 to $1000.00: . . . . . . . . . . . |
$89.95 |
| $1000.01 to $1500.00: . . . . . . . . . . |
$119.95 |
| $1500.01 to $2000.00: . . . . . . . . . . |
$159.95 |
| $2000.01 to $2500.00: . . . . . . . . . . |
$199.95 |
| $2500.01 to $3000.00: . . . . . . . . . . |
$249.95 |
| $3000.01 to $3500.00: . . . . . . . . . . |
$295.95 |
| $3500.01 to $4000.00: . . . . . . . . . . |
$349.95 |
| $4000.01 to $4500.00: . . . . . . . . . . |
$399.95 |
| $4500.01 to $5000.00: . . . . . . . . . . |
$449.95 |
| $5000.01 & up: . . . . . . . . . . . . . . . |
$499.95+ |
For orders under $500.00:
For Next Day Service, add $17.50 to above rates.
For 2-Day Service, add $9.50 to above rates.
Hawaii, Florida & Alaska must always ship 2-Day or Next Day.
Please note: When shipping to Alaska, these services are not guaranteed; remote areas will take longer.
Number of Days to Ship UPS Ground
Below is a map of the number of days it takes to ship from Lake Champlain Chocolates in Vermont. If you are shipping to an address outside of New England, there may be additional shipping charges to expedite your order so it doesn't melt in transit. See our Summer Shipping Policy for details.
Delivery Options & Deadlines
We ship exclusively with UPS and transit times vary depending on destination. Standard deliveries are only made on weekdays.
Standard delivery via ground service takes 1-6 business days. If you wish, 2 Day (delivery within 2 business days), Next Day (delivery within one business day) air service, and Saturday Shipping are available for an additional charge. Orders placed after 2:00PM EST will not ship until the next business day.
Saturday Shipping Policy
Saturday delivery is intended for residential addresses. You may choose this option for delivery at a place of business only if you are certain that the business will be open. Please include the name of the business in the address. Unfortunately, this option is not available for hospitals, as most will not process deliveries on a Saturday
Holiday Ordering Deadlines
For arrival by Thanksgiving, Thursday, November 25, 2010 (delivery by Wednesday, November 24), please order by 2pm ET on the following dates:
Standard Delivery - Wednesday, November 17
2-Day Delivery - Monday, November 22
Next Day Delivery - Tuesday, November 23
For arrival by Christmas, Saturday, December 25, 2010 (delivery by Friday, December 24), please order by 2pm ET on the following dates:
Standard Delivery - Friday, December 17*
Standard to AL, GA, IA, IL, IN, KY, MI, NC, OH, SC, TN, and WI – Tuesday, December 21*
Standard to DC, DE, MD, NJ, NY, PA, VA & WV – Wednesday, December 22*
Standard to CT, MA, ME, NH, RI, and VT – Thursday, December 23*
2-Day Delivery - Wednesday, December 22
Next Day Delivery - Thursday, December 23
*Please note that UPS does not guarantee timely Standard (Ground) Delivery between December 12 and December 24 (you may want to allow an extra day or two just to be safe!).
For arrival by New Year's Day, Saturday, January 1, 2011 (delivery by Thursday, December 30), please order by 2pm ET on the following dates:
Standard Delivery - Thursday, December 23
2-Day Delivery - Tuesday, December 28
Next Day Delivery - Wednesday, December 29
For arrival by Valentine's Day, Monday, February 14, 2011, please order by 2pm ET on the following dates:
Standard Delivery - Monday, February 7
Standard to AL, GA, IA, IL, IN, KY, MI, NC, OH, SC, TN, and WI - Wednesday, February 9
Standard to DC, DE, MD, NJ, NY, PA, VA & WV - Thursday, February 10
Standard to CT, MA, ME, NH, RI & VT - Friday, February 11
2-Day Delivery - Thursday, February 10
Next Day Air - Friday, February 11
For arrival by Easter, Sunday, April 24, 2011 (delivery by Friday, April 22), please order by 2pm ET on the following dates:
Standard Delivery - Friday, April 15
Standard to AL, GA, IA, IL, IN, KY, MI, NC, OH, SC, TN, and WI – Tuesday, April 19
Standard to DC, DE, MD, NJ, NY, PA, VA & WV – Wednesday, April 20
Standard to CT, MA, ME, NH, RI & VT – Thursday, April 21
2-Day Delivery - Wednesday, April 20
Next Day Delivery - Thursday, April 21
For arrival by Administrative Professional's Day (formerly Secretary's Day), Wednesday, April 27, 2011, please order by 2pm ET on the following dates:
Standard Delivery - Wednesday, April 20
2 Day Delivery - Monday, April 25
Next Day Delivery - Tuesday, April 26
For arrival by Mother's Day, Sunday, May 8, 2011 (delivery by Friday, May 6), please order by 2pm ET on the following dates:
Standard Delivery - Friday, April 29
2 Day Delivery - Wednesday, May 4
Next Day Delivery - Thursday, May 5
For arrival by Father's Day, June 19, 2011 (delivery by Friday, June 17), please order by 2pm ET on the following dates:
Standard Delivery - Friday, June 10
2 Day Delivery - Wednesday, June 15
Next Day Delivery - Thursday, June 16
Note: Late deliveries are always possible, but we've done our best to ensure they're as infrequent as possible.
Sales Tax
Local and state sales tax is charged on orders (both on merchandise and shipping charges) being shipped to addresses in the state of New York. Some Vermont towns also charge tax. These tax rates vary by city and county. For specific amounts, please call 1-800-465-5909.
Special Handling
Due to the perishable nature of our chocolates, we take special care to ensure the delivery of your chocolates in perfect condition. Each package comes surrounded by Lake Champlain Chocolates' signature tissue paper and with a personalized gift message. We pack each box with special insulation and gel ice as needed.
Shipping rates and methods vary by time of year. From May 10 to September 21, we take extra precautions and ship via 2-Day Air or Next Day Air, as needed. There is an extra charge of $9.50 (2 Day Air) and $17.50 (Next Day Air) added to your standard shipping cost. We pack each box with special insulation and gel ice to ensure the safe arrival of your chocolates.
For shipments to warm weather destinations and during the Summer months, we ship orders on Monday, Tuesday and Wednesday only - to prevent chocolates from sitting on a truck over a weekend and to ensure safe delivery.
Restrictions
Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.
Deliveries are only made on weekdays. UPS does not deliver on weekends. We may choose not to ship an order over the weekend to ensure perfect condition upon receipt.
Due to the perishable nature of our chocolates, we are not able to ship outside of the U.S.
Returns
We guarantee you'll be completely satisfied with your purchase of Lake Champlain Chocolates. If you aren't - for any reason - simply return your order within one week of receipt. We'll send you a prompt refund or replacement, whichever you prefer.
Ship your chocolates to:
Returns Department
Lake Champlain Chocolates
750 Pine Street
Burlington, VT 05401
Be sure to include a letter specifically explaining your concern and indicate whether you'd like us to issue you a replacement or credit. Please include the shipping label from the outside of your package for identification purposes.
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